What I would like to say about the training. I was at such event for the first time, and of course, first of all, it was interesting to me! There was an opportunity to see myself and my colleagues from the outside, to make certain conclusions about working moments. Finding out new things for yourself, see the live work of professionals. It was also interesting for me to work with objections, because, based on the practice of working in trade, the category of people coming to the shopping center is completely different and when the buyer says it's expensive or something else is wrong, thanks to the well-developed algorithm of actions, we now we can dispel the buyer's doubts, prove to him that his fears regarding the chosen product are false, and thereby already citing evidence of conclusive facts to conclude, as they say, a deal as a result of which both parties will remain satisfied. For the buyer, this is the exclusion of doubts due to the facts and the feeling that the product is not just flogged, but proved that it is better.